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How we protect your account and payment data

When you open an account with taruhantoto login, your personal information and payment details are stored securely and used only to operate your account, process deposits and withdrawals…

Data encryption on loginDANA, OVO, GoPay and QRIS securedYour withdrawal verification
taruhantoto login How we protect your account and payment data
DATA REQUESTS & CONTACT

How to request, update or delete your data

Team online

Email support

Send a data access request to our support team at [email protected]. Include your account email and username. Responses are sent within 7 business days.

In-account settings

Update your name, email, phone and address directly in your account settings. Changes take effect immediately and are logged for security. Withdraw to the payment method you registered.

Withdrawal and account closure

Request account closure through support. Pending withdrawals are processed first, then your personal data is securely deleted within 30 days. Retained transaction records stay encrypted per local law.

SECURITY & YOUR CONTROL

How we keep your account and payments safe

Password and login protection

Your password is hashed and never stored in plain text. Two-factor authentication is available in your account settings. If you forget your password, we verify your identity via email before resetting it.

Payment data encryption

DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We do not store your full payment credentials. Your balance and transaction history are visible only when you log in from your registered device.

Withdrawal verification

Every withdrawal request is verified by matching your registered payment method. If a withdrawal is requested from an unrecognised device or location, we send you a confirmation email before processing.

Data retention and deletion

We keep your account data while your account is active. After closure, transaction records are retained for 7 years per financial regulations where local law permits. Personal data is deleted within 30 days.

Third-party sharing rules

We share account and payment data only with payment processors (DANA, OVO, GoPay, QRIS), fraud-detection services, and authorities where local law requires. We do not sell your data to marketers.

Cookies and tracking

Session cookies keep you logged in and track your lobby activity. Persistent cookies remember your login device and game history. You can clear cookies in your browser settings; this will log you out and reset your session.

Privacy and data security FAQs

Yes. Email [email protected] with your account email and request a complete data export. Include your username and phone number for verification. We send your data file within 7 business days. Players in Medan and across Indonesia use this right to audit their stored information.

Your account login and personal identifiers are deleted within 30 days. Withdrawal and deposit records are kept for 7 years for financial compliance where local law permits. Your payment method on file is securely erased. Your login device is flagged as unassociated.

No. We store a tokenised reference to your payment method, not the full account number. Deposits and withdrawals are processed through encrypted connections. Your actual payment credentials remain with DANA, OVO, GoPay or QRIS.

Yes. Clear your browser cookies or use your browser's privacy settings to disable tracking. Note that session cookies are required to keep you logged in. Disabling them will log you out after each visit. You can re-enable login cookies whenever you return.

Email [email protected] with the subject line 'Data Security Report' and describe the issue. Include your account email, the date and time, and any affected activity you noticed. Our security team responds within 24 hours.

We share only your player ID and game session ID with studios to run your live tables and slots. Your personal name, email, phone and payment method are never shared with game providers. Studios see only that you played and when.

Yes, in your account settings under Profile. Update your email or phone at any time. We send a verification link to your new email to confirm the change. Your old email or phone remains logged for security audit purposes.